February 2012
1 post
August 2011
1 post
July 2011
0 posts
October 2010
1 post
September 2010
2 posts
Groubal Spam
So I was all like:
Apparently, you do, however, get spam from some company called Groubal:
“Creativity is just weirdness that people believe in. And the only way to make...”
– Creative is as creative does.
August 2010
2 posts
What I Wish I Knew Then About Being a Community... →
How to Become Unemployed in 7 Easy Steps →
“… a few solid tips on how to stop giving up your day just because you need to pay rent and buy food.”
July 2010
1 post
June 2010
8 posts
Community Management & The Service Industry →
I wonder how many other community manager types used to work in restaurants?
Looking for Community Manager jobs? Ask this... →
Such a great point, and one I never would have thought of.
“I am just not that much into the Apple hype. I prefer the way Google thinks by...”
– Answer to a customer survey question. [Um… Do either one of these companies listen to their users?]
What to expect as an online community manager →
“Don’t try to persuade non-swimmers to become swimmers and join your community,...”
– A Primer About Successful Online Communities
May 2010
9 posts
8 Misconceptions About Community Management →
“The Empty States
Race Condition
Namespace Collision
NME (No Method Error)...”
– Top 5 names of geeky bands I’ll never start. But you can. Go for it.
The Tougher Side of Community Management →
A well-written account of what to expect when expecting a community.
The Ethics of Social Media: Do They Exist?
I’ve become increasingly suspicious of anyone who markets themselves as a social media strategist (or guru or expert or what-have-you) these past few months. At one point (sometime last year) it appeared that this new role could be an exciting, innovative, and interesting way to get the word out about a company or a product or an event. As usual, the real marketing geniuses (the aggressive ones...
April 2010
8 posts
this is not a blog.: Be kind, rewind →
This is a Public Service Announcement brought to you by the person who reads all the angry letters the internet ever wrote.
Sometimes having a skill, a job, at being good with internet trolls & assorted blue meanies is rewarding. Sometimes, it’s just exhausting. Mostly amusing. Often, all three.
Napping: Who decided this pleasure was guilty? →
Social CRM: The Chic New Way to Ignore the...
I hate to be catty, but this kind of blog post irks me to no end. Here is someone who supposedly is an expert in customer service, yet he seems to only be an expert in complaining.
March 2010
6 posts
WatchLite-Brite for iPad, or so I am told. Save as wallpaper, please!
Community Managers: Social Media’s Blockers and... →
Nice title. And pretty darn true, too.
Differentiating Between Social Media and Community... →
These folks always have interesting things to say about community management. This time around, they are drawing a line between social media managers and community managers. It’s funny how quickly such a new discipline is already getting carved up into specialties. I’m a generalist who fears being pigeonholed. I’m also someone who pushes against corporate life. It seems to me...
February 2010
11 posts
“A fix will go out soon that will only un-break things.”
– Unnamed developer
1 tag
2 tags
Did I Remember to Tell You I Adore You?
Saying goodbye to my good friends at Get Satisfaction
That’s a line from a Billie Holiday song I’ve been listening to a lot lately. It’s become the soundtrack to my life in the past few weeks. I love it when I find a song like this that I’ve never heard before and explore all of its nuances, over and over again. Eventually, of course, you run it into the ground and have to...
Love this tagline: “We’re not just Mac friendly, we’re Mac only.” http://twelvesouth.com”
Goodbye Don’t Ask, Don’t Tell. Hello, Semper Fabulous!
1 tag
Community - Community Manager = ? →
This is an interesting study, if you can call it that. It tracks the engagement level of a community. Then, it shows the gradual unplugging of people after the community manager leaves. I can see from the comments that some people question the value of this data. I think it’s valuable even if it’s incomplete data (although I would like to know more about this particular community).
...